I have tried contacting and was on for quarter-hour only to be hung up on. I have despatched two e-mail without any reply… I really like your airline but seeking to possess a alter created so we do not get rid of all the the money we put in on our flight simply because we aren’t in a position to make it since my fiancés grandmother passed away and we must be right here and might’t leave at the moment With all the funeral developing throughout our scheduled excursion. I haven't been in the position to get anywhere and staying that i'm a Travel Agent, I are aware that for cases like this, even with non-refundable tickets, the Airways can give a credit score for partial or might even give credit score for the complete quantity to be used on upcoming travel.
I can't get the criticism area in the American Airlines Internet site to work. So this is the only place i can discover to submit my information and facts before mailing it into the cooperate office.
I just planned to say “thank you†for our enjoyable encounter with American Airways on our recent Las Vegas vacation! Every thing went effortlessly and punctually.
Are loved ones would appriciate if some one particular could contact us in regards of my fathers Loss of life benifits or his retirema.
Ticket #2836 Dallas, Tx to Lawton, Alright March 20th didn't connect from Raleigh, NC flight 168….was above booked and flight didn't allow it to be to Dallas for connecting flight. They mentioned they didn't Have a very resort for me in Dallas, I had been caught at airport til morning of 3/21/16…this brought on me to pass up a day of work & it was the most miserable night time of my lifestyle…they gave me a food stuff vocher for $12 for evening meal which I'd so as to add dollars way too, to try to eat!
I’ve been bouncing around considering that 9am this early morning from Roatan Honduras to Miami with the sudden hold off there with flight from Miami to Charlotte nc very first they explained airplane was to hot , then after we ended up permitted to board they mentioned they'd a lot of fuel and experienced to dump ten,000 lbs soon after 45 min they made the decision not to try this , we were being delayed on take off, on our arrival to Charlotte we had to rush to gate , my wife is handicapped plus the attendant had to operate pushing her to gate to notice that our future flight was delayed two 1/2 hrs .
I acquired a resort to the night, but I've to take a look at at 12 noon, and my flight will not go away till11:30pm. Now I have twelve several hours where by I am caught in LA with no motive being in this article.
American Airways Client service hotline is well obtainable and buyer helpful. Sadly, you have to hold out close to two minutes to talk to a shopper service consultant. You need to hear a protracted speech concerning latest updates.
There is a middle aged African American girl with a short hair cut and Eyeglasses at your Philadelphia Airport area who refused to offer me her entire name Once i asked for it as a consequence of her despicable Perspective. She last but not least informed me her title was “D†and hid her name badge as she said this. “D†will not should have a career in consumer service and particularly not inside your first-class sign in space exactly where I encountered her. As I rushed past the very long TSA line towards the self service ticketing counter with only forty minutes till my flight departed I had been happy to see there was a cost-free kiosk. I started to retrieve my reservation and halfway by this method “D†walked around me and claimed “This is for top notch passengers only†I seemed up through the screen bewildered due to the fact there wasn’t any signal or indicator the kiosks were being top notch kiosks and Also I questioned how “D†knew I was or was not first-class and why she would make these an assumption. I replied “Justification me?†“D†condescendingly mentioned “These kiosks are for top notch travellers onlyâ€.
just an electronic mail apologizing with the inconvenience a result of the delayed flight would have been all I required from another person as part of your functions.
I had been making an attempt to buy ticket for fifteen 12 months aged son and couldn’t use Internet site for he was considered slight. I called customer service and she assisted me with airline acquire. I precisely requested if I necessary to cancel if I could within just 24hours. This attendant stated Indeed. I discovered four several hours later The rationale son would want to fly was cancelled. I identified as again to terminate the flight the attendant explained to me I couldn’t terminate flight and it was a nonrefundable ticket. I informed her circumstance as stated previously mentioned website link she claimed she couldn’t do just about anything. I questioned for your supervisor, I obtained a person and stated your situation, she explained I couldn’t cancel it and get my a refund she was exceptionally impolite and hung up on me. I known as again to talk to for one more supervisor and as I was speaking to this supervisor she knowledgeable me that the last supervisor said in her history I refused voucher. What ever a voucher was I wasn't even absolutely sure. Then second supervisor advised me what she thought. Therefore the flight wasn’t cancelled considering the fact that she said to wait a pair days just before I make my last final decision and she would wave changing fee to take action and I shouldn’t have any issues.
I not just had to waste $fifty in baggage costs, but I experienced Terrible landing by your pilots, very crowded and smaller planes, impolite flight attendants, and total imbeciles that taken care of my luggage simply because they clearly were illiterate and could not examine “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
I flew on American airlines for The 1st time and final. our luggage was broken with black grease on it large hunks out from the handles and wheels. your airplane was soiled and very not comfortable. the flight crew was not friendly whatsoever. My granddaughter was with me which is about 6ft tall no place for her legs and man or woman laid back in her seat and he or she could not shift at all in her seat.
I have also prepared about my baggage being scraped up and ruined…. I sense as If I'm due some compensation, and a refund of $50 for my vacation…. I am a client Girl, but I do hope somebody contacts me soon about this….